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How to make the most of your CRM

How to make the most of your CRM

Building a rapport with customers has never been easier with customer relationship management (CRM) software. You can track contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. But if this is the first time you’re using CRM software, try adopting the following best practices.

Network Assessment

Network Assessment

Keeping your organization running smoothly and moving forward can sometimes feel like a juggling act. Personnel issues, supply chain snags, and long term planning; your days can just fly by. It is tempting to just put your IT network in the back of your mind and only deal with it when problems arise.

FFS and Ransomware

FFS and Ransomware

Ransomware attacks continue to make headlines therefore, being proactive is critical. Hospitals, universities, SMBs and even government offices have found themselves a victims of these attacks. You must take every precaution against Ransomware attacks, especially as they become more and more frequent.

Speed up your cloud computing with Google

Speed up your cloud computing with Google

Advancements in business IT have always been driven by a need to get more done, in less time. It used to be about how fast your employees’ computers were, but as more tasks are moved to the cloud, companies like Google are finding new ways to improve how those services are delivered.

How to keep your mobile devices safe

How to keep your mobile devices safe

Increased productivity and constant collaboration are two of the main reasons why businesses have integrated a mobile policy into their business. This means an increased use of mobile devices such as smartphones and tablets in daily operations. But as the number of mobile users continues to grow, so does the number of cyber crime.

Citrix integrates with Google Cloud

Citrix integrates with Google Cloud

With feature-rich cloud applications like Docs and Slides in G Suite, users can work whenever and wherever they want from any internet-connected device. To help businesses get more out of their cloud platform, Google announced that they are working with Citrix to run virtual desktops and applications in a cloud-hosted environment.

Enhance VoIP calls with a dedicated circuit

Enhance VoIP calls with a dedicated circuit

Your business can rely on hosted VoIP (Voice over Internet Protocol) service providers to ensure internet connection is always at maximum speed. But a fast internet connection doesn’t necessarily result in excellent VoIP call quality. When expectations fall short, business owners can get very frustrated and resort to upgrading to a fiber optic connection until the desired quality is achieved — this may end up costing more.

Showdown: Office 2016 vs. Office 365

Showdown: Office 2016 vs. Office 365

Understanding how Microsoft 2016 and Microsoft 365 differ and deciding which one is right for your business can be difficult. After all, they both have similar names and come with just about the same applications. So how do you tell the two apart? Read on.

Healthcare field looks toward blockchain

Healthcare field looks toward blockchain

Blockchain technology has significant implications for every industry, but healthcare is ideal for the increased security and efficiency that come with this new trend. Read on to ensure you’re prepared for what’s coming.

What is blockchain?

Although the technology was first associated with Bitcoin and other digital currencies, blockchain is not exclusive to the financial sector.

Steer clear from these types of malware

Steer clear from these types of malware

Did you know that viruses, ransomware, spyware, and trojans are all categorized as types of malware? Having been around for decades, these cyber threats have grown both in number and intensity. Needless to say, it pays to know how each of them works as well as how to protect your business.

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